Enterprise Guarantee

You pay for the end result

Set your product-fidelity criteria upfront. Our proprietary fidelity model checks every output against your agreed criteria, then we rework any that miss.

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How the guarantee works

Set your fidelity criteria once, and every output is held to them

The Guarantee starts by testing the platform on your sample images. Pass/fail criteria are then agreed before any contract is signed.

Step 1

Test before you commit

Photoroom runs your sample images through the platform before any contract is signed. Onboarding only starts if the results pass, so the guarantee is grounded in your actual catalog from day one.

Step 2

Agree on the brief

You and the team co-write pass/fail criteria based on your product fidelity standards. The criteria are locked into the contract before a single production image is generated.

Step 3

Generate and check

Every output is checked against your brief by Photoroom's proprietary fidelity model, so misses are caught before they reach your team.

Step 4

Misses are regenerated for you

When an output misses the agreed criteria, we regenerate it for you, and you only pay for the outputs you accept.

The Enterprise Guarantee

One set of pass/fail criteria, agreed before you sign, and held to on every output.

End-to-end coverage

When an output misses the agreed criteria, we regenerate it for you, and you pay only for the outputs you accept. We handle the retries, so your team doesn't have to.

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How outputs are checked

You set your product-fidelity criteria upfront. Every output is checked against your brief by our proprietary fidelity model, and anything that misses is regenerated before it reaches your team.

Ask your account team

The guarantee covers product fidelity, not aesthetic choices

Pass/fail rules are written into the contract upfront, so every output is measured against the agreed standard.

What qualifies as a miss

Wrong color, added or removed ingredients, a distorted shape, a detail a buyer would notice on the listing. These change the product, so they're misses.

What doesn't qualify

A round plate instead of a rectangular one, a different background tone, a pose you'd have shot differently. These are creative calls, not product fidelity, so they aren't covered.

Complex generations may need extra passes

Virtual try-on and patterned garments can take more than one attempt to pass the brief. Those retries are on us, you still only pay for the output you accept.

Backed by the Guarantee

Exclusive Features for Enterprises

Collage of a beige duffel bag with green straps, showing its exterior, spacious interior with pockets, and a hand holding it.

Visual Agents

Visual Agents execute the perfect workflow for your use case. They analyze every input, generate and edit, score the output, retry until it passes. Every visual runs the same loop and only the ones that pass reach your catalog.

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Fidelity Raters

Scores outputs and sends misses to Visual Fix.

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Three images of a woman in a yellow blazer, each with a completion score: 83%, 92%, and 100% labeled as "Best fidelity."

Visual QA

Even the best AI models get it wrong, so Visual QA scores every output for fidelity, catches the misses, and corrects the details before they reach your customers.

Learn more

Four fashion items with play icons: a brown handbag, sage green mule, person in a gray shirt and cardigan, and white sneakers with orange accents.

Image to Video API

The Image to Video API turns static product photography into short-form video automatically. Submit a product image and receive a polished video with natural camera motion, animation, or configured effects.

Learn more

Is the Enterprise Guarantee right for you?

The Guarantee is built for Enterprise teams running visual production at scale in food or fashion. We run a feasibility check on your sample images before you commit, so you only sign once we've proven it works for your catalog. Scope pricing and eligibility with your account team, or email guarantee@photoroom.com to start with a question.

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Enterprise Guarantee

Frequently asked questions

What does "pay only for outputs that pass" mean?

Pass/fail criteria are agreed upfront, based on product fidelity. Any output that meets them, you pay for. Any output that misses on fidelity is regenerated, so you don't pay until it passes. Visuals that change the product are misses, not passes, so you don't pay for them, and aesthetic preferences are handled separately since they aren't fidelity misses.

What is product fidelity, and what counts as a miss?

Product fidelity is whether the output renders your actual product: the right color, shape, and details. A miss is when the output changes the product, like a wrong color or an added ingredient. Aesthetic choices, such as a round plate instead of a rectangular one or a different background tone, are taste, not fidelity, so they don't count as misses.

Who decides if an image passes or fails?

The criteria are co-written with you and built into the contract before any work starts. Every output is then checked against those criteria, so a pass or fail is measured against your standard, not ours.

What happens to an image that fails the brief?

We regenerate it for you, and you pay only for the outputs you accept. That's what makes this an end-to-end guarantee.

Does the guarantee cover bad input images?

No. Unprocessable inputs, like low-resolution, badly lit, or placeholder images, fall outside the Guarantee, because the criteria are about how faithfully the product is rendered, not the quality of the source.

How does an AI image pass quality control?

Every output is checked against your brief for product fidelity and technical quality, so misses are caught before they reach your team.

How accurate is AI image generation for food and fashion?

Food and fashion are our core verticals because that's where accuracy matters most to revenue, a color mismatch drives returns and an altered ingredient breaks trust. The Guarantee holds the product true to the brief in both.

Does a general-purpose AI model like Gemini or GPT Image guarantee accuracy?

Foundation models generate outputs but don't guarantee them, so you own every miss and pay per generation whether or not the output is usable. The Enterprise Guarantee is the alternative: you pay only for outputs that pass.

How much does it cost, and which industries can use it?

Pricing, contract minimums, and vertical eligibility are set with your account team. Contact sales and they'll map it to your catalog, or email guarantee@photoroom.com if you'd prefer to start with a question.