Need tailored AI workflows and flexible pricing as you scale?
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Frequently asked questions
What's a credit?
What videos can I make with Photoroom?
What counts as an export?
What's the difference between Core tools and Credit AI tools?
What happens if I exceed my export limit?
Can I change my credit tier mid-month?
What are API/MCP credits and do I need them?
What payment methods do you accept?
Will I be charged VAT/GST?
How do I cancel my Photoroom subscription or trial?
Can I upgrade or downgrade my subscription?
What is your refund policy?
Can I upgrade or downgrade my API subscription?
How it works
Scale production without worrying about interruptions
Your workflows keep running even if you reach your committed balance, so production can continue without disruption.
Spend your budget where you need it
Use your balance flexibly across any setup, from simple API usage to tailored workflows, with visibility into your remaining budget and usage in one place.
One balance across your Enterprise account
Use your annual Enterprise budget across Photoroom apps and API, including Visual Agents.
Enterprise Guarantee
Eligibility: Available for Food and Fashion businesses on annual Enterprise contracts.
Tested before you commit
We test your workflow on your own product visuals first, so the guarantee is based on how it performs with your catalog.
Agree on what “pass” means
Define clear pass/fail criteria with us, based on the color, shape and product details that matter to you.
We handle the retries and fixes
If an output doesn’t pass, we handle the retries and fixes until it meets the criteria you agreed with us upfront.
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